Customers can choose to:
Speak with a live person at the restaurant
Place their order through the automated bot
Handles phone orders from both new and returning customers
Frees up staff from answering calls
Lets your team focus on cooking, packing, and in-house service
Bot efficiently manages all incoming calls and orders

57! Here’s your list of languages:
Afrikaans, Arabic, Armenian, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese (Mandarin, Simplified), Croatian, Czech, Danish, Dutch, English Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian Lithuanian, Macedonian, Malay, Marathi, Maori, Nepali, Norwegian (Bokmål), Persian, Polish, Portuguese (Brazil), Romanian, Russian, Serbian, Slovak, Slovenian Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Welsh

For new customers, the bot gathers basic information such as their name, address (for delivery orders), and payment details if needed. For existing customers, the bot recognizes the phone number and retrieves all saved information for a faster ordering process. It even addresses the customer by name, offering a personalized experience.

The bot collects essential details such as:
Customer name
Delivery address (if applicable)
Payment information (if the customer wishes to pay over the phone or if prepayment is required by the restaurant)

The bot follows the restaurant's settings for different order types:
Catering: Orders must be placed with a specific lead time based on the size and complexity of the order.
Delivery and Takeout: The bot checks the restaurant’s prep time and allows customers to place orders for ASAP or for a scheduled time. It also uses the appropriate menu (breakfast, lunch, or dinner) based on the time of day.